Frequently Asked Questions
Everything you need to know about your Karen Wazen shopping experience.
How long will it take to receive my order?
We offer worldwide shipping. Orders are typically processed within 1-2 business days. Delivery times vary by location, generally taking 3-5 business days for international express shipping.
What is your return policy?
We accept returns within 14 days of receipt, provided the items are in their original condition, unworn, and with all protective packaging and tags intact.
Are your sunglasses UV protected?
Yes, all Karen Wazen eyewear is designed with high-quality lenses that provide 100% UVA and UVB protection to ensure your eyes are shielded in style.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as alternative payment options like PayPal and Apple Pay.
How can I track my shipment?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.
Do I have to pay international duties and taxes?
Customs duties and taxes are calculated based on your shipping destination and are typically not included in the product price. These charges are the responsibility of the customer upon delivery.